New HERO App and interface
We have moved to our new version of Linc-Ed called Hero. If you have not yet downloaded the App, please do this as soon as possible, it will make things easier for you and pretty much essential moving forward. You can find out more on our website or directly at https://hero.linc-ed.com/parents/
Parents receive ONE form of notification when a community post or student learning post is published.
If they log into the Hero mobile app they will receive an in-app notification. If they log into Hero via a web browser they will receive an email notification.
If a parent has logged in on a phone and a tablet, they will get in-app notifications to both devices. If they log out of one device (e.g. their phone) they will continue to receive in-app notifications on the other device (e.g. their tablet). If the parent logs out of both mobile devices they will receive an email notification.
If a parent has logged into the Hero mobile app previously but is currently logged out on all of their devices they will receive an email notification.
In all cases, the notification will direct the parent to log into Hero to view the full post.